A Pazhouhan, O * Zare ,
Volume 14, Issue 2 (9-2023)
Abstract
Background & objectives: In today's world, the globalization of information, communication, and economy has significantly impacted health organizations. Such organizations require strategic planning and environmental analysis to adapt to these changes. Managers can more effectively implement health system strategies by assessing the internal environment. This study aimed to examine the Weisbord model's variables and provide insights to enhance the performance of Shahid Chamran Kangavar Hospital.
Methods: This descriptive-analytical research was conducted at Shahid Chamran Hospital in Kangavar in 2019. The study utilized a cross-sectional design and included 150 hospital employees who were selected through a simple random sampling method. Data was collected using the Weisbord (1976) standard organizational diagnosis questionnaire, which had been validated by expert professors in the field and had a reliability estimate of 0.945 using Cronbach's alpha. The collected data was analyzed using descriptive and inferential statistics, and t-tests were conducted through SPSS-22 software.
Results: Several variables were assessed, including goal setting, leadership, organizational structure, coordination, intra-organizational communication, and attitude toward change in the strong state. The reward mechanism dimension was only evaluated in the weak state. The dimension of attitude towards change had the highest score (3.29±1.32), while the reward mechanism dimension had the weakest score (4.86±1.29) among all the variables.
Conclusion: In this situation, the reward mechanism may be too weak to encourage hospital staff to provide high-quality services. However, the system can be improved by modifying and revising it. This could motivate staff to perform better and offer better service.
